Refund policy

All Sales Are Final

Thank you for shopping with Keep Hoopin. Due to the nature of our products, all sales are final once an order has been placed.

We do not accept returns, exchanges, refunds, or cancellations for:

• Wrong size selected
• Change of mind
• Ordering the wrong item
• Incorrect color or style selected
• Accidental purchases
• Any other customer purchasing error

Please carefully review your order, including the item, size, quantity, and shipping address, before completing your purchase.

Defective or Damaged Items

If you receive an item that is defective or damaged due to a manufacturing issue, please contact us within 7 days of delivery at Ronthacoach1@gmail.com .

Please include:

• Your order number
• A description of the issue
• Clear photos or video showing the defect

We will review the issue and, if the item is determined to be defective, we may provide a replacement or other appropriate resolution.

Keep Hoopin is not responsible for damage caused by improper use, washing, handling, or normal wear and tear.

Order Accuracy

Customers are responsible for ensuring that all order information is correct before completing checkout. Keep Hoopin is not responsible for incorrect sizes, items, quantities, or other purchasing mistakes made by the customer.

By placing an order with Keep Hoopin, you acknowledge and agree to this policy.

Keep Hoopin reserves the right to determine whether an item qualifies as defective.

contact us at Ronthacoach1@gmail.com for any questions!